Store Policy
Thank you for visiting Coup de Coeur Artisanal. We look forwards to fulfilling your needs by giving to our customers a fair, rewarding and enjoyable shopping experience. Our store policies are detailed below, please take a look and feel free to contact us for more details.
Our Shipping Policy
How It Works
Dear customer, we are working to ship the item as soon as we finish to elaborate it. The production time for each item is explained in detail on the websites where the relevant sales are made. If you have a specific question about the shipment of any item, please feel free to get in touch with us.
Note: Coup de Coeur artisanal is not accepting order from here at this moment. However, you can buy from one of the following website: https://www.etsy.com/shop/Coupdecoeurartisanal?ref=seller-platform-mcnav or
Returns
How It Works
Dear customer, if you have any issue after buying an item from us don't worry because we are trying our best to accommodate any situation. The return conditions are explained in detail on the websites where the relevant sales are made. If you have any specific question about a return, please feel free to get in touch with us.
Note: Coup de Coeur artisanal is not accepting order from here at this moment. However, you can buy from one of the following website: https://www.etsy.com/shop/Coupdecoeurartisanal?ref=seller-platform-mcnav or
Warranty at Coup de Coeur artisanal
Our Policy
At Coup de Coeur Artisanal we are doing our best to use very good quality materials and we rely on you to continue to take great care of the products when they are yours. Among the precautions to take, you should know that: Water could damage the jewelry that we made. Thus, given the delicacy of base materials, it would be wise to protect them from water. The sun could damage the frame of the paintings. As a precaution, it is better to put them in a place where the sun's rays do not affect them permanently. In case of any other problem, feel free to communicate with us. We are here to find a way to make you happy again with your product.
Our Privacy Policy
Your Data is Secure
Coup de Coeur Artisanal respects the privacy of all our customers and visitors. Their data is part of our highest priority. We will not share and/or sell your personal information to anyone for any purpose.
At this moment, privacy policies about payment are covered and secured by the website where we are selling our products.
https://www.etsy.com/shop/Coupdecoeurartisanal?ref=seller-platform-mcnav or
www.depop.com/coupdecoeurartisanal